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  1. Della
  2. Troubleshooting & Maintenance
  3. Common issues

Common issues

  • Can’t connect to the DELLA app / Wi-Fi drops / Device not responding in the app
  • Why is my mini-split heat pump leaking?
  • What do I do if the settings or controls on my mini-split heat pump are not working properly?
  • What causes mini-split heat pumps to freeze?
  • How can I prevent my mini-split heat pump from freezing?
  • Why Is My Portable Air Conditioner Leaking?
  • How can I prevent water and mold from accumulating in my window air conditioner?
  • What should I do if my mini split air conditioner is leaking?

General Disclaimer

The information provided in this support center is intended for knowledge purposes only. When working with HVAC systems, electrical components, or refrigerants, proper safety precautions should always be followed. It is recommended to consult a qualified professional for any tasks that exceed your skill level or require specialized expertise. Always prioritize safety and seek professional assistance as needed.

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